FAQ’S

Each party will have at least 2 hosts depending on the number of guests.

Each party has a recommended number of guests, however, you can have more if you need. We advise that you invite no more than 20 people. If you have additional girls we may have to extend the party.

No. You have any number from 2, but it is always best to try and have more than this to create the right atmosphere.

We ask for as much notice as possible (a minimum of 7 days notice), as this could affect how many hosts are needed for your party. Refunds cannot be given to those guests not attending the party if they cancel within 7 days of the party date.

All we need are some power sockets and some room to set up a small table. It would also be appreciated if you could supply us with some refreshments. Pampering your guests can be quite thirsty work!

You can either have a running buffet throughout the party or add some extra time to the end of the party and sit all the guests down together. Some parties allow time for a break halfway through (please ask when booking).

Each Teepee would ideally need 1-metre x 2 metres of floor area. The overall width of each Teepee is 1 metre. The space required to cover the length of the mattress, the breakfast tray at the end and also space for access to the tents would be 2 metres.

The tents can be set up next to each other in a line or opposite depending on the space available. If there is not quite enough room we can also put a tray between each mattress for two children to share which would mean we would need an overall length of approximately 1.8 metres for the mattress and access space.

Small snacks and sweets which may just produce crumbs are not a problem however we do ask that you be mindful of any types of food or drinks that could cause stains on the bed linens or tents. We provide breakfast trays to encourage children to eat any midnight snacks or drinks from the tray rather than eating or drinking inside the tents.

The total amount for the party is due 24 hours prior to the party to ensure cleared funds. Payments can be paid by online bank transfer to the following account

NatWest – Charlotte Maude – Account Number: 72002913 – Sort 600910- Ref : Your name

Our hosts do not accept payment on the day of the event.

We cover parts of Kent, Essex, Surrey and London or anywhere within a 30-mile radius to Bluewater. Treatments and therapist/personnel time are included in the price, but extra charges will apply for fuel any tolls on your route and parking down your road. Any travel costs to be paid will be communicated at the time of booking.

Yes. We have full public liability insurance.

Everyone can have a beauty treatment, some therapies are not advisable if any of your guests have a medical condition. The medical conditions that are avoided these include, epilepsy, diabetes and cancer. If one of your guests is pregnant, we cannot provide body massage. We also advise that you do not drink any alcohol prior to your party.

For our kid’s parties, we are only able to give treatments on completion of a consent form which needs to be signed by either the parent or guardian wishing for their child to experience a treatment, if for any reason we cannot send out consent forms by booking we will take that as consent to participate for every guest that RSVPs and is attending.

We also ask that there is an adult present either in the room or nearby whilst the parties go ahead. We are unable to apply heat to afro-textured hair however will do our best to make sure no one is made to feel left out, we often carry wash out coloured hair sprays so would use this instead.